26-27 November 2020

Key Dates

  • 30.6.2020: Deadline paper, poster, panel, workshop submissions
  • 15.8.2020: Author notification of acceptance

  • 15.8.2020: Early bird registration opens
  • 30.9.2020: Resubmission deadline proceedings papers / posters

  • 15.10.2020: Mandatory full papers, posters, panels and workshop authors’ registration
  • 26-27.11.2020: Conference days

Conference Topics

Full papers and Posters are welcome on topics including (but not limited to):

  • Tools and technologies to support citizen centered digital services
  • Capacity building to enhance the development and use of digital services
  • Confidentiality, data integrity and data protection to guarantee trustworthy services
  • Citizen safety in digital services
  • Effectiveness and impacts of citizen digital and integrated health and social services
  • Evaluation approaches and methods for digital services
  • Usability, usefulness and user acceptance of digital services
  • Guidelines for successful implementation of digital services for citizen